Every appointment made at Lasting Serenity Telepsychiatry, INC is handled accordingly. After setting an appointment with us, we will reserve your slot so you can see one of our psychiatric providers at an available time window scheduled by our staff. Your slot will allow you to have a one-on-one consultation with our psychiatric providers without interruptions or haste. We will send a reminder about your appointment a day or two before the schedule. However, it is still your responsibility to remember your appointment with us.

Although we understand that it may be necessary to miss an appointment, you must cancel your appointment online or via phone call at least 12 hours before your schedule. Otherwise, we will charge you 100% of the service fee amid cancellation. This is to allow other patients to receive their much-needed care as well.

A situation may arise where another patient fails to cancel their schedule, and we cannot schedule you for a visit, which can be due to a seemingly “full” appointment book.

Before being considered a No-Show and/or Late, you will have a 15-minute grace period. If you show up for an appointment after the 15-minute grace period, you will be considered late and will be charged the entire visit fee.

Be informed that if you have missed or canceled two (2) sessions, your provider may discharge you from the service due to administrative

“After setting an appointment with us, your slot will be reserved, so you can see one of our psychiatric providers at an available time window scheduled by our staff.”